Conduet vs Voiceflow: AUD Pricing, BYOK & Feature Comparison (2026)
Honest side-by-side of Conduet and Voiceflow for Australian teams. AUD pricing, BYOK, channels, agent runtime, RAG. When each one wins.
Voiceflow is the best-known visual agent builder — mature, polished, and used by enterprises globally. Conduet is a newer Australian platform with a sharper pricing model and BYOK.
If you're picking between them in 2026, this post is the honest breakdown from the team behind Conduet. We'll tell you when Voiceflow is the right call — because sometimes it is.
TL;DR
- Voiceflow: pick it if you need Voiceflow's specific design ergonomics, have a US-based enterprise buying team, or need IVR/voice channels.
- Conduet: pick it for 60–80% lower total cost of ownership, BYOK OpenAI/Claude, AUD billing, Australian data residency, and every messaging channel out of the box.
Pricing (April 2026)
| Tier | Voiceflow | Conduet |
|---|---|---|
| Free | Sandbox only | 500 msgs/mo, all channels |
| Entry paid | Pro: US$50/mo (~A$77) | Starter: A$29/mo |
| Team plan | Teams: US$150/mo (~A$230) | Pro: A$49/mo (+BYOK) |
| LLM costs | Platform-metered with markup | BYOK — you pay OpenAI/Anthropic direct, zero markup |
| Overages | Message & AI token packs | Flat — raw LLM cost only |
On a typical 10k msg/mo agent, Conduet Pro + BYOK comes in around A$65–90/mo total. Voiceflow Pro lands at A$115–135/mo after LLM markup, and Teams is A$230+.
Features side-by-side
| Capability | Voiceflow | Conduet |
|---|---|---|
| Visual canvas | Excellent — the gold standard | Excellent — clean, fast, fewer concepts to learn |
| Agentic runtime (LangGraph) | Custom runtime | LangGraph option built in |
| Knowledge base / RAG | Yes — native | Yes — pgvector, PDF/DOCX/sitemap ingestion |
| BYOK OpenAI/Claude | Partial (enterprise only) | Yes, on Pro (A$49/mo) |
| WhatsApp Business | Yes | Yes |
| Messenger / Instagram / WeChat | Partial | Yes |
| Voice / IVR | Yes — Voiceflow's origin | Not yet |
| AUD billing | No | Yes |
| Australian data residency | No | Yes (paid plans) |
| Version history + publish | Yes | Yes |
| Analytics | Comprehensive | Core metrics (conversations, messages, resolution) |
| Open API | Yes | Yes |
When Voiceflow is the right call
- You need voice / IVR. Voiceflow was born in the Alexa/voice world and still does it better than almost anyone. Conduet is text-only today.
- You're a US enterprise with SOC 2 procurement. Voiceflow has the enterprise paperwork already.
- You have an existing Voiceflow investment. The cost of migration may exceed the ongoing savings for very large projects.
When Conduet wins
- You're in Australia or NZ. AUD pricing, AU data residency, Australian support hours.
- You want BYOK. Pro plan unlocks your own OpenAI + Claude keys at A$49/mo. No markup on tokens.
- You're price-sensitive. Genuinely free forever plan. Paid plans start at A$29.
- You want every messaging channel out of the box. Web widget + WhatsApp + Messenger + Instagram + WeChat in the base price.
Migration
Conduet ships with a Voiceflow import tool — point it at your .vf export and it'll convert your flows, intents, variables and blocks to Conduet's native format. You'll still need to re-wire any custom code steps and API calls, but the shape of the flow comes across cleanly.
The bottom line
Voiceflow is an excellent, mature product and if you're already happy there, stay. But for most Australian teams starting in 2026 — especially SMBs, agencies, and in-house teams — Conduet will run your agent at a fraction of the cost with every channel included.