Legal
Terms of Service
Last updated April 2026
1. Acceptance
By creating a Conduet account or using the Conduet platform ("Service"), you agree to these Terms of Service. If you do not agree, do not use the Service. Conduet is operated from Melbourne, Australia.
2. Your Account
You are responsible for maintaining the confidentiality of your account credentials, API keys, and any BYOK provider keys you add. You must be at least 18 years old to create an account.
3. Acceptable Use
You will not use Conduet to build agents that: violate laws, distribute malware, harass individuals, impersonate others without consent, generate CSAM, or circumvent rate limits on third-party providers.
4. Your Content
You own the projects, workflows, knowledge-base content and conversation data you create. You grant Conduet a limited licence to process this content solely to provide the Service.
5. Billing
Paid plans are billed monthly via Stripe. BYOK usage on paid plans is charged directly to the provider key you configure — Conduet does not mark up LLM costs. You may cancel at any time; paid plans do not refund partial months.
6. Service Availability
Conduet is provided on a best-effort basis. We do not guarantee uninterrupted availability and are not liable for downtime caused by third-party providers (OpenAI, Anthropic, Supabase, Vercel, Fly.io).
7. Termination
We may suspend or terminate accounts that breach these terms. You may delete your account at any time from the account settings page.
8. Governing Law
These terms are governed by the laws of Victoria, Australia.
9. Contact
Questions? Email legal@conduet.ai.