What is the cheapest AI agent platform in Australia?

Conduet is the cheapest AI agent platform in Australia. It has a genuinely free tier (A$0/mo forever), and paid plans start at A$29/mo. From Pro upwards (A$49/mo) you can bring your own OpenAI or Anthropic API keys (BYOK) and pay the vendor directly with zero markup. This makes Conduet 5–10× cheaper than Voiceflow, Botpress, Intercom Fin or Chatbase for most customers.

What does BYOK mean in Conduet?

BYOK (Bring Your Own Key) means you add your own OpenAI and Anthropic API keys to Conduet. Your agents run on your LLM account and you are billed directly by OpenAI/Anthropic for token usage. BYOK is available on Conduet Pro (A$49/mo) and Scale (A$149/mo). Free and Starter run on included platform tokens. Conduet charges a flat AUD software fee — no per-conversation, per-message or LLM markup.

Is Conduet an Australian company?

Yes. Conduet is built in Melbourne, Australia. The team, support, and platform development are all Australian. Pricing is in AUD and the platform is designed for Australian businesses, small agencies, and in-house teams.

Which LLMs does Conduet support?

Conduet supports all OpenAI models (GPT-5.4, GPT-5.1, GPT-5, GPT-5 mini, GPT-4.1, GPT-4o, o3, o4), all Anthropic Claude models (Claude Opus, Sonnet, Haiku across 3.5, 3.7, 4, 4.5, 4.6), plus embedding models for RAG. You choose the model per agent step, and on Pro and Scale you can bring your own OpenAI or Anthropic keys.

Can I deploy Conduet agents to WhatsApp?

Yes. Conduet supports web chat (embeddable widget), WhatsApp Business, Facebook Messenger, Instagram DMs and WeChat. Build the agent once on the visual canvas and deploy to every channel from the same project.

How much does Conduet cost compared to Voiceflow?

Voiceflow starts at US$50/mo (around A$77/mo) with LLM usage charged on top. Conduet is free to start, Starter is A$29/mo, and Pro is A$49/mo with BYOK — so you pay the LLM vendor directly with no markup. For a team running moderate volume, Conduet is typically 60–80% cheaper total cost of ownership.

Is there a free AI agent builder in Australia?

Yes — Conduet has a free forever plan with 1 project, 500 messages/month, all deployment channels, and platform LLM tokens included. No credit card required to start. BYOK (bring your own OpenAI/Anthropic keys) is available from Pro (A$49/mo).

Can Conduet replace Intercom Fin?

Yes. Intercom Fin charges around US$0.99 per resolution, which can add up to thousands per month. Conduet has a flat subscription (A$0–A$149/mo) with BYOK on Pro and Scale, so your cost is predictable regardless of volume. Conduet also includes multi-channel deployment, visual workflow editing and a full knowledge base.

Does Conduet support RAG and knowledge bases?

Yes. Conduet includes a full knowledge base with document ingestion (PDF, DOCX, Markdown, URLs, sitemaps), automatic chunking, vector embeddings via pgvector, and semantic search (RAG) available from any agent step.

Where is Conduet data stored?

Conduet is hosted on infrastructure in Australia with options for data residency. Project data, conversations, and knowledge base documents stay within Australia on paid plans. BYOK means LLM calls go directly from Conduet servers to your OpenAI or Anthropic account.

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How to Build a WhatsApp AI Agent in 10 Minutes (2026 Guide)

A complete walkthrough for building a WhatsApp AI agent with a knowledge base, using Conduet and the WhatsApp Business Cloud API. No code required.

Conduet Team·18 April 2026·10 min read

WhatsAppTutorialAI AgentsNo-code

WhatsApp Business now has over 200 million businesses on it globally — and in Australia, New Zealand and Southeast Asia it's the dominant messaging app. If your customers are there, your AI agent should be too.

This guide walks you through building a production-ready WhatsApp AI agent on Conduet in about ten minutes. No code, no servers, no markup on LLM calls. At the end you'll have an agent that answers questions from your knowledge base, hands off to a human when needed, and deploys to the WhatsApp Business Cloud API.

What you'll need

A Conduet account (free to start)
A Meta Business account with a verified WhatsApp Business phone number (free)
An OpenAI or Anthropic API key (optional, only if you're on Pro+)
Your knowledge base as PDFs, DOCX files, or a website URL

Step 1: Create a project

Log in to Conduet and click New project. Pick the Customer support agent template if you want a head start — it ships with a greeting, intent classifier, a knowledge-base search step, and a human-handoff path already wired up. Otherwise start blank.

Conduet project creation flow — Conduet's visual canvas — drag steps, connect them, ship.

Step 2: Load your knowledge base

Open the Knowledge tab and drag in your documents. Conduet supports PDFs, DOCX, Markdown, plain text, and website URLs (including sitemaps — paste https://yourdomain.com/sitemap.xml and it will crawl everything).

Behind the scenes, Conduet chunks your documents, generates embeddings with text-embedding-3-large, and stores them in pgvector. Semantic search is then available as a tool from any agent step.

Step 3: Configure the agent

Click the Agent step on the canvas. Set:

System prompt — a paragraph about your business, tone of voice, and what the agent should never say. Example: "You are Ruby, the support agent for Kangaroo Coffee. Be warm but concise. Never discuss competitors' prices. If a customer asks about a refund, hand off to a human."
Model — gpt-5.4-mini for most bots. Upgrade to gpt-5.4 for complex reasoning.
Knowledge base — toggle on. The agent will search your docs before answering.
Tools — enable End conversation and Hand off to human. Add any HTTP API tools you want the agent to call (order lookup, booking, etc.).

Step 4: Add WhatsApp as a channel

Go to the Channels tab, click Add WhatsApp, and paste your Meta credentials:

WhatsApp Business Account ID
Phone number ID
Permanent access token (generated in Meta Business Suite)
A verify token (make one up, you'll paste it in Meta)

Conduet will give you a webhook URL. Paste that into Meta's WhatsApp webhook config, confirm the verify token matches, and subscribe to the messages event. That's it for wiring.

Step 5: Test and publish

Hit Preview inside Conduet to chat with your agent in a simulated widget. Tweak prompts and KB chunking until it feels right. When you're happy, click Publish — Conduet snapshots your project as a version, and from that moment every WhatsApp message routes to the published version.

Send a WhatsApp message to your Business number. You should get a reply from your agent within a second or two.

What's next

Analytics — the Analytics tab shows conversation counts, resolution rates, average message length, and top-searched KB chunks. Use these to find gaps in your knowledge base.
Variables — collect user info (name, order number) into project variables and reference them in later steps.
Human handoff — add an End conversation step with a label like handoff_to_support. Wire it into your helpdesk webhook so a human picks up seamlessly.
Deploy to more channels — the same agent can go to Messenger, Instagram, WeChat and a website widget without editing the flow.

Pricing reality check

Running a WhatsApp AI agent on Conduet Free is genuinely free up to 500 messages/mo. From Pro (A$49/mo) you can BYOK and pay OpenAI/Anthropic directly with zero markup — for most bots, that means A$50–90/mo all-in.

Compare to running Fin on Intercom (~US$0.99 per resolution, ~A$1,500 for 1,000) or Voiceflow Pro (~A$77/mo software + LLM markup on top). See the full comparison.

Start building your WhatsApp agent on Conduet — free, no credit card.